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 How to send in a ticket

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WhitetigerN

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Posts : 103
Join date : 2009-06-13
Age : 28

PostSubject: How to send in a ticket   Tue Jun 23, 2009 2:36 pm

I have never posted a ticket, so don't know all about it. I hope this is helpfull though

Go to: http://www.aeriagames.com/

Scroll all the way down until you see the contact us button
or click here: http://www.aeriagames.com/contact

Before submitting a ticket read the help files on the contact us page or read them here:
http://www.aeriagames.com/help
http://www.aeriagames.com/help/billing
http://www.aeriagames.com/help/general
http://www.aeriagames.com/help/harassment
http://www.aeriagames.com/help/technical

Give as accurate information as possible. It may take a while to get an answer ( up to 48 hours?).
Make sure you check your junk folder, the answer might be in there.

I am not sure about this but I heard you also get a number for your ticket so if you later want to refer to that ticket you can use that number.

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Last edited by WhitetigerN on Sat Jul 25, 2009 8:24 pm; edited 1 time in total
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Tree-Doc
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Posts : 53
Join date : 2009-06-12
Age : 57
Location : England, U.K.

PostSubject: Re: How to send in a ticket   Wed Jun 24, 2009 4:32 am

I know I'm the dummy when it comes to working things out on the PC, but there was a time when I bought some AP's from aeria, and never received them. I had to go through all the rigmarole of posting in a ticket with my complaint. so I would advise every one to read this information White has found, so your prepared for any situations that might pop up.

scratch study scratch study cheers cheers cheers
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